Contact Us

Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.

Phone: 801-682-9032

You will be contacted within 24-48 hours

 

Shipping 

Shipping can be send FedEx, UPS, or parcel post depending on what is most affordable to the customer.

All products are insured and tracking numbers will be provided upon request.

If your item is damaged upon arrival contact us and a replacement will be shipped once the damage claim to the shipping provider has been processed and we have been notified.

 

Terms of Service

All infinity orders are finalized over the phone or by email. You will be contacted by a representative to discuss your purchase so that we can confirm that the enclosure is appropriate for the desired herp.

All other products are shipped upon receiving payment

All infinity enclosures are custom built and no one enclosure is exactly the same.  We will seek to match certain enclosures already designed, but understand there will be variance. You will be sent a photo of the finalized enclosure before shipment.

 

Frequently Asked Questions 

I would like to get one of the enclosures you have listed but am not sure what type or size would be the best for my animal?

Terrarium Art can design an enclosure to suit the needs of your specific herp.  Contact us and we can provide recommendations for the proper enclosure.

 

I’m trying to purchase an enclosure on your website but there is no where for me to add the item to a cart?

All infinity orders are finalized over the phone and by email.

 

What are your wholesale prices?

Contact us regarding wholesale prices; wholesale prices are only available with purchases of three or more.

 

How do you clean the Terrariums?

Upkeep is best done by regularly cleaning the the lens with a microfiber rag using an ammonia free glass cleaner (we recommend Sprayway). To remove the fecal material brush off any that may be on the backdrop and use a small shop vacuum to remove the particles at the base.  We also provide touch-up kits that include an adhesive and substrate that can be adhered to the backdrop for both the tropical and desert terrariums.

 

How do you clean the vivariums?

Upkeep is best done by regularly cleaning the lens with a microfiber rag using an ammonia free glass cleaner (we recommend Sprayway). To remove the fecal material brush off any that may be on the backdrop and regularly change out the carpet moss / loose moss at the base of the vivarium. The moss acts as a mechanical filter that works in tandem with the biological filtration system below (bio balls). Once the water begins to puddle above the moss and the mechanical filter is losing its effect, exchange it out. We also provide touch-up kits that include an adhesive and substrate that can be adhered to the backdrop.